SMS Communication Policy
KDMS Holdings Ltd.
3300 Horn Street, Unit #10
Abbotsford, BC, V2S 7Y4
Toll Free: 888-220-4551
SMS Communication Policy
Last updated: July 2, 2025
At KDMS Holdings Ltd. we may communicate with clients, drivers, or partners via SMS (text messages) when necessary to support our logistics operations.
1. Consent for SMS Communication
The phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
You may receive text messages from us related to:
Dispatch updates and scheduling details
Delivery confirmations or instructions
Service notifications
Time-sensitive coordination (e.g., pickup or drop-off alerts)
We will never send promotional or marketing messages via SMS.
3. Frequency of Messages
SMS messages are sent only as needed for operational purposes.
Longer or detailed conversations will typically take place through email, phone, or other preferred channels. Messaging frequency may vary.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier.
You are responsible for any fees incurred from receiving SMS messages from our company.
5. Opt-In Method
You may opt in to receive SMS messages from KDMS Holdings Ltd. in the following ways
Verbally, during a conversation
6. Opt-Out
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
9. Contact Us
If you have questions about this policy, please contact us at:
3300 Horn Street, Unit #10
Abbotsford, BC, V2S 7Y4
Toll Free: 888-220-4551